HOMsoft Warranty Service

HOMsoft provides the tools you need to manage, document, and communicate your way through the complicated world of your One-Year Statutory Warranty. HOMsoft is designed for ease of use and efficiency, and is available to you through the Internet, with no local installation or maintenance needed. BATC has made HOMsoft available to all of our members at a discounted price, with no annual fees, no user license fees, and no maintenance or upgrade fees.

HOMsoft will benefit our members individually, as well as collectively. Individually, it can help you keep away from some of the Warranty problems that our industry faces, save you time in your warranty management, and help you improve your customer satisfaction. Collectively, it will provide us with valuable information to demonstrate that Builders do provide Customer Service. The data and statistics from HOMsoft will be used by BATC to provide Builders with a better defense against unfounded attacks through the Courts and Legislature.

When Builders use consistent Warranty standards and procedures, it makes it possible to create and enforce consistent standards throughout the industry. HOMsoft makes those standards a part of your warranty process, without making you change your own personal approach to customer service. Consistency of standards helps to create a better-educated Buyer, and keeps the warranty “playing field” as level as possible for both Builders and Homeowners.